Find the conversation you need

Group, filter and pin

The sidebar groups sessions under their agent. Filter by status, such as Running or Awaiting input, pin the ones you come back to, and drag agents and sessions into the order you like. Sessions that are running or awaiting your input are marked.

Act faster

Click + on any agent heading to start a new session with that agent. Right-click a session to rename, pin, archive or delete it.

Agent headings stay at the top while you scroll, and the list opens at the session you have open.